Toast Announces Fourth Quarter and Full Year 2024 Financial Results
Added a record 28,000 net locations in 2024, ending the year with approximately 134,000 Locations
Annualized recurring run-rate (ARR) increased 34% to over $1.6 billion as of December 31, 2024
Fourth quarter net income was $33 million and Adjusted EBITDA was $111 million
Full year 2024 net income was $19 million and Adjusted EBITDA was $373 million
BOSTON, February 19, 2025 --( BUSINESS WIRE )--Toast (NYSE: TOST), the all-in-one digital technology platform built for restaurants, today reported financial results for the fourth quarter and full year ended December 31, 2024.
"Toast had a strong close to 2024, capping off a transformational year where we added a record 28,000 net locations, grew our recurring gross profit streams 1 34%, delivered Adjusted EBITDA of $373 million, and achieved our first year of GAAP profitability," said Toast CEO and Co-Founder Aman Narang. "Our record location adds show the momentum with our core customer base, and the positive signals across our newer customer groups: enterprise, international and food and beverage retail. In 2025, we’ll accelerate our efforts across these new addressable markets and continue to further differentiate our platform. We’re well on our way to our ultimate goal: serving many multiples of the 134,000 locations we do today, and delivering durable growth and strong profitability over the long term."
Financial Highlights for the Fourth Quarter of 2024
Financial Highlights for the Full Year 2024
Percentages may not tie due to rounding. For more information on the non-GAAP financial measures and key metrics discussed in this press release, please see the sections titled "Non-GAAP Financial Measures" and "Key Business Metrics," as well as the reconciliations of non-GAAP financial measures to their nearest comparable GAAP financial measures at the end of this press release.
Outlook (2)
For the first quarter ending March 31, 2025, Toast expects to report:
For the full year ending December 31, 2025, Toast expects to report:
The outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. See cautionary note regarding "Forward-looking Statements" in this press release.
Recent Business Highlights
Conference Call Information
Toast will host a live conference call at 5:00 p.m. Eastern Time on Wednesday, February 19, 2025. The live webcast of the conference call can be accessed through Toast’s investor relations website at http://investors.toasttab.com . A replay of the webcast will be available for a period of 90 days after the call.
Toast has used, and intends to continue to use, its Investor Relations website ( http://investors.toasttab.com ), as well as the Toast Newsroom ( https://pos.toasttab.com/news ), as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD. Information on or that can be accessed through Toast’s Investor Relations website, or that is contained in any website to which a hyperlink is provided herein is not part of this press release, and the inclusion of Toast’s Investor Relations website address, and any hyperlinks are only inactive textual references.
About Toast
Toast is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, payments, operations, digital ordering and delivery, marketing and loyalty, and team management. We serve as the restaurant operating system, connecting front of house and back of house operations across service models including dine-in, takeout, delivery, catering, and retail. Toast helps restaurants streamline operations, increase revenue and deliver amazing guest experiences. For more information, visit www.toasttab.com .
Forward-looking Statements
This press release contains "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words "believes," "plans," "intends," "targets," "may," "could," "should," "will," "expects," "estimates," "suggests," "anticipates," "outlook," "continues," or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast’s control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements about expected financial positions or growth; results of operations and future operating results; cash flows; guidance on financial results for the first fiscal quarter and full year of 2025; the expectations of demand for Toast’s products and growth of its business; the growth rates in the markets in which Toast competes; Toast’s investments in technology and infrastructure; arrangements between Toast and its customers, including the planned and future implementation of the Toast platform at such customers’ locations; Toast’s business relationship with its partners; Toast’s ability to deliver innovative solutions; Toast’s ability to attract and retain customers; financing plans; business strategy; operating plans; competitive positions; and growth opportunities for existing products and new markets.
The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast’s filings with the Securities and Exchange Commission ("SEC"), including in the sections entitled "Risk Factors" and "Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ in Toast’s Annual Report on Form 10-K for the year ended December 31, 2023, Toast’s Annual Report on Form 10-K for the year ended December 31, 2024 that will be filed following this earnings release, and Toast’s subsequent SEC filings. Toast can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this release are based on information available to Toast as of the date hereof, and Toast disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing Toast’s views as of any date subsequent to the date of this press release.
____________________
1
Toast considers Non-GAAP subscription services and financial technology solutions gross profit to be its recurring gross profit streams.
2
A reconciliation of these forward looking Non-GAAP measures to the corresponding GAAP measure is not available without unreasonable effort because of the inherent difficulty of accurately forecasting the occurrence and financial impact of the various adjusting items necessary for such reconciliations that have not yet occurred, are out of our control, or cannot be reasonably predicted, including but not limited to the change in fair value of our warrant liability and stock-based compensation. For the same reasons, the Company is unable to assess the probable significance of the unavailable information, which could have a material impact on its future GAAP financial results.
|
TOAST, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) (in millions, except per share amounts) |
||||||||||||||||
|
Three Months Ended December 31, |
Year Ended December 31, |
|||||||||||||||
|
2024 |
2023 |
2024 |
2023 |
|||||||||||||
|
Revenue: |
||||||||||||||||
|
Subscription services |
$ |
200 |
$ |
142 |
$ |
706 |
$ |
500 |
||||||||
|
Financial technology solutions |
1,090 |
851 |
4,053 |
3,189 |
||||||||||||
|
Hardware and professional services |
48 |
43 |
201 |
176 |
||||||||||||
|
Total revenue |
1,338 |
1,036 |
4,960 |
3,865 |
||||||||||||
|
Costs of revenue: |
||||||||||||||||
|
Subscription services |
60 |
48 |
219 |
166 |
||||||||||||
|
Financial technology solutions |
852 |
675 |
3,175 |
2,503 |
||||||||||||
|
Hardware and professional services |
92 |
86 |
371 |
357 |
||||||||||||
|
Amortization of acquired intangible assets |
1 |
1 |
5 |
5 |
||||||||||||
|
Total costs of revenue |
1,005 |
810 |
3,770 |
3,031 |
||||||||||||
|
Gross profit |
333 |
226 |
1,190 |
834 |
||||||||||||
|
Operating expenses: |
||||||||||||||||
|
Sales and marketing |
130 |
102 |
470 |
401 |
||||||||||||
|
Research and development |
93 |
94 |
351 |
358 |
||||||||||||
|
General and administrative |
78 |
86 |
307 |
362 |
||||||||||||
|
Restructuring expenses |
— |
— |
46 |
— |
||||||||||||
|
Total operating expenses |
301 |
282 |
1,174 |
1,121 |
||||||||||||
|
Income (loss) from operations |
32 |
(56 |
) |
16 |
(287 |
) |
||||||||||
|
Other income (expense): |
||||||||||||||||
|
Interest income, net |
13 |
10 |
42 |
37 |
||||||||||||
|
Change in fair value of warrant liability |
(11 |
) |
8 |
(49 |
) |
3 |
||||||||||
|
Other income (expense), net |
(1 |
) |
3 |
13 |
3 |
|||||||||||
|
Income (loss) before taxes |
33 |
(35 |
) |
22 |
(244 |
) |
||||||||||
|
Income tax (expense) benefit |
— |
(1 |
) |
(3 |
) |
(2 |
) |
|||||||||
|
Net income (loss) |
$ |
33 |
$ |
(36 |
) |
$ |
19 |
$ |
(246 |
) |
||||||
|
Net income (loss) per share attributable to common stockholders: |
||||||||||||||||
|
Basic |
$ |
0.06 |
$ |
(0.07 |
) |
$ |
0.03 |
$ |
(0.46 |
) |
||||||
|
Diluted |
$ |
0.05 |
$ |
(0.07 |
) |
$ |
0.03 |
$ |
(0.47 |
) |
||||||
|
Weighted-average shares used in computing net income (loss) per share: |
||||||||||||||||
|
Basic |
569 |
541 |
559 |
532 |
||||||||||||
|
Diluted |
600 |
541 |
591 |
533 |
||||||||||||
|
TOAST, INC. CONSOLIDATED BALANCE SHEETS (unaudited) (in millions, except for number of shares and par value) |
||||||||
|
December 31, |
||||||||
|
2024 |
2023 |
|||||||
|
Assets: |
||||||||
|
Current assets: |
||||||||
|
Cash and cash equivalents |
$ |
903 |
$ |
605 |
||||
|
Marketable securities |
514 |
519 |
||||||
|
Accounts receivable, net |
115 |
69 |
||||||
|
Inventories, net |
118 |
118 |
||||||
|
Other current assets |
325 |
259 |
||||||
|
Total current assets |
1,975 |
1,570 |
||||||
|
Property and equipment, net |
98 |
75 |
||||||
|
Operating lease right-of-use assets |
25 |
36 |
||||||
|
Intangible assets, net |
20 |
26 |
||||||
|
Goodwill |
113 |
113 |
||||||
|
Restricted cash |
59 |
55 |
||||||
|
Other non-current assets |
118 |
83 |
||||||
|
Total non-current assets |
433 |
388 |
||||||
|
Total assets |
$ |
2,408 |
$ |
1,958 |
||||
|
Liabilities and Stockholders’ Equity: |
||||||||
|
Current liabilities: |
||||||||
|
Accounts payable |
$ |
37 |
$ |
32 |
||||
|
Deferred revenue |
59 |
39 |
||||||
|
Accrued expenses and other current liabilities |
715 |
592 |
||||||
|
Total current liabilities |
811 |
663 |
||||||
|
Warrants to purchase common stock |
22 |
64 |
||||||
|
Operating lease liabilities, non-current |
24 |
33 |
||||||
|
Other long-term liabilities |
6 |
4 |
||||||
|
Total liabilities |
863 |
764 |
||||||
|
Stockholders’ Equity: |
||||||||
|
Preferred stock - par value $0.000001; 100 million shares authorized, no shares issued or outstanding |
— |
— |
||||||
|
Common stock, $0.000001 par value: Class A - 7,000 million shares authorized, 491 million and 429 million shares issued and outstanding as of December 31, 2024 and 2023, respectively; Class B - 700 million shares authorized, 81 million and 114 million shares issued and outstanding as of December 31, 2024 and 2023, respectively |
— |
— |
||||||
|
Accumulated other comprehensive loss |
(1 |
) |
— |
|||||
|
Additional paid-in capital |
3,150 |
2,817 |
||||||
|
Accumulated deficit |
(1,604 |
) |
(1,623 |
) |
||||
|
Total stockholders’ equity |
1,545 |
1,194 |
||||||
|
Total liabilities and stockholders’ equity |
$ |
2,408 |
$ |
1,958 |
||||
|
TOAST, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) (in millions) |
||||||||||||||||
|
Three Months Ended December 31, |
Year Ended December 31, |
|||||||||||||||
|
2024 |
2023 |
2024 |
2023 |
|||||||||||||
|
Cash flows from operating activities: |
||||||||||||||||
|
Net income (loss) |
$ |
33 |
$ |
(36 |
) |
$ |
19 |
$ |
(246 |
) |
||||||
|
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: |
||||||||||||||||
|
Depreciation and amortization |
11 |
10 |
46 |
32 |
||||||||||||
|
Stock-based compensation expense |
60 |
71 |
253 |
277 |
||||||||||||
|
Amortization of deferred contract acquisition costs |
23 |
18 |
82 |
62 |
||||||||||||
|
Change in fair value of warrant liability |
11 |
(8 |
) |
49 |
(3 |
) |
||||||||||
|
Credit loss expense |
20 |
20 |
70 |
64 |
||||||||||||
|
Stock-based charitable contribution expense |
— |
— |
5 |
10 |
||||||||||||
|
Asset impairments |
3 |
— |
5 |
15 |
||||||||||||
|
Gain on warrant extinguishment |
— |
— |
(14 |
) |
— |
|||||||||||
|
Other non-cash items |
(2 |
) |
(3 |
) |
(7 |
) |
(17 |
) |
||||||||
|
Changes in operating assets and liabilities: |
||||||||||||||||
|
Accounts receivable, net |
(18 |
) |
21 |
(72 |
) |
(3 |
) |
|||||||||
|
Other current assets |
(4 |
) |
(5 |
) |
(15 |
) |
(12 |
) |
||||||||
|
Deferred contract acquisition costs |
(35 |
) |
(30 |
) |
(130 |
) |
(107 |
) |
||||||||
|
Inventories, net |
(12 |
) |
(20 |
) |
— |
(7 |
) |
|||||||||
|
Accounts payable |
6 |
4 |
5 |
1 |
||||||||||||
|
Accrued expenses and other current liabilities |
55 |
64 |
48 |
81 |
||||||||||||
|
Deferred revenue |
— |
(11 |
) |
23 |
(5 |
) |
||||||||||
|
Operating lease right-of-use assets and operating lease liabilities, net |
(3 |
) |
1 |
(4 |
) |
1 |
||||||||||
|
Other assets and liabilities |
(1 |
) |
(4 |
) |
(3 |
) |
(8 |
) |
||||||||
|
Net cash provided by operating activities |
147 |
92 |
360 |
135 |
||||||||||||
|
Cash flows from investing activities: |
||||||||||||||||
|
Cash paid for acquisition, net of cash acquired |
— |
— |
— |
(9 |
) |
|||||||||||
|
Capital expenditures |
(13 |
) |
(11 |
) |
(54 |
) |
(42 |
) |
||||||||
|
Purchases of marketable securities |
(120 |
) |
(144 |
) |
(473 |
) |
(623 |
) |
||||||||
|
Proceeds from the sale of marketable securities |
46 |
12 |
126 |
35 |
||||||||||||
|
Maturities of marketable securities |
72 |
142 |
362 |
556 |
||||||||||||
|
Other investing activities |
— |
— |
— |
(3 |
) |
|||||||||||
|
Net cash used in investing activities |
(15 |
) |
(1 |
) |
(39 |
) |
(86 |
) |
||||||||
|
Cash flows from financing activities: |
||||||||||||||||
|
Proceeds from issuance of common stock |
15 |
5 |
99 |
36 |
||||||||||||
|
Change in customer funds obligations, net |
(4 |
) |
— |
36 |
27 |
|||||||||||
|
Warrant repurchase |
— |
— |
(61 |
) |
— |
|||||||||||
|
Repurchases of Class A common stock |
— |
— |
(56 |
) |
— |
|||||||||||
|
Net cash provided by financing activities |
11 |
5 |
18 |
63 |
||||||||||||
|
Effect of exchange rate changes on cash and cash equivalents and restricted cash |
(2 |
) |
1 |
(1 |
) |
— |
||||||||||
|
Net increase (decrease) in cash, cash equivalents, cash held on behalf of customers and restricted cash |
141 |
97 |
338 |
112 |
||||||||||||
|
Cash, cash equivalents, cash held on behalf of customers and restricted cash at beginning of period |
944 |
650 |
747 |
635 |
||||||||||||
|
Cash, cash equivalents, cash held on behalf of customers and restricted cash at end of period |
$ |
1,085 |
$ |
747 |
$ |
1,085 |
$ |
747 |
||||||||
|
Reconciliation of cash, cash equivalents, cash held on behalf of customers and restricted cash |
||||||||||||||||
|
Cash and cash equivalents |
$ |
903 |
$ |
605 |
$ |
903 |
$ |
605 |
||||||||
|
Cash held on behalf of customers |
123 |
87 |
123 |
87 |
||||||||||||
|
Restricted cash |
59 |
55 |
59 |
55 |
||||||||||||
|
Total cash, cash equivalents, cash held on behalf of customers and restricted cash |
$ |
1,085 |
$ |
747 |
$ |
1,085 |
$ |
747 |
||||||||
Non-GAAP Financial Measures
In this press release, Toast refers to non-GAAP financial measures that are derived on the basis of methodologies other than in accordance with United States generally accepted accounting principles ("GAAP"). Toast uses certain non-GAAP financial measures, as described below, to understand and evaluate its core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors’ overall understanding of Toast’s financial performance and should not be considered substitutes for, or superior to, the financial information prepared and presented in accordance with GAAP. Toast believes that these non-GAAP financial measures provide useful information about its financial performance, enhance the overall understanding of its past performance and future prospects, and allow for greater transparency with respect to important metrics used by Toast’s management for financial and operational decision-making.
In the tables below, Toast has provided reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP. These non-GAAP financial measures should not be considered substitutes for financial measures calculated in accordance with GAAP, and the financial results that Toast calculates and presents in the table in accordance with GAAP, as well as the corresponding reconciliations from those results, should be carefully evaluated.
The following are the non-GAAP financial measures referenced in this press release and presented in the tables below:
Adjusted EBITDA, Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit, Non-GAAP Costs of Revenue, Non-GAAP Gross Profit, Non-GAAP Subscription Services Gross Profit, Non-GAAP Financial Technology Gross Profit, Non-GAAP Hardware and Professional Services Gross Profit, Non-GAAP Non-Payments Financial Technology Solutions Gross Profit , Non-GAAP Sales and Marketing Expenses, Non-GAAP Research and Development Expenses, Non-GAAP General and Administrative Expenses, and Free Cash Flow do not purport to represent profitability and liquidity measures as defined in accordance with GAAP. These measures are provided to investors and others to improve the quarter-to-quarter and year-to-year comparability of Toast’s financial results and to ensure that investors understand the information Toast uses to evaluate the performance of its businesses.
Our definitions may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics. Further, these metrics have certain limitations since they do not include the impact of certain expenses and cash flows that are reflected in our Consolidated Statements of Operations and Consolidated Statements of Cash Flows. Thus, our Adjusted EBITDA, Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit, Non-GAAP Costs of Revenue, Non-GAAP Gross Profit, Non-GAAP Subscription Services Gross Profit, Non-GAAP Financial Technology Gross Profit, Non-GAAP Hardware and Professional Services Gross Profit, Non-GAAP Non-Payments Financial Technology Solutions Gross Profit , Non-GAAP Sales and Marketing Expenses, Non-GAAP Research and Development Expenses, Non-GAAP General and Administrative Expenses, and Free Cash Flow should be considered in addition to, not as substitutes for, or in isolation from, measures prepared in accordance with GAAP.
Key Business Metrics
In addition, Toast also uses the following key business metrics to help it evaluate its business, identify trends affecting its business, formulate business plans, and make strategic decisions:
-
Gross Payment Volume ("GPV") is defined as the sum of total dollars processed through the Toast payments platform across Toast Processing Locations in a given period. GPV is a key measure of the scale of Toast’s platform, which in turn drives our financial performance. As Toast customers generate more sales and therefore more GPV, Toast generally sees higher financial technology solutions revenue.
-
Annualized Recurring Run-Rate ("ARR") is defined as a key operational measure of the scale of Toast’s subscription and payment processing services for both new and existing customers. To calculate ARR, Toast first calculates recurring run-rate on a monthly basis. Monthly Recurring Run-Rate ("MRR"), is measured on the final day of each month as the sum of (i) Toast’s monthly billings of subscription services fees, which we refer to as the subscription component of MRR, and (ii) Toast’s in-month adjusted payments services fees, exclusive of estimated transaction-based costs, which we refer to as the payments component of MRR. MRR does not include fees derived from Toast Capital or related costs. MRR is also not burdened by the impact of SaaS credits offered. The MRR calculation includes all locations on the Toast platform and locations on legacy solutions, which have a negligible impact on ARR.
ARR is determined by taking the sum of (i) twelve times the subscription component of MRR and (ii) four times the trailing-three-month cumulative payments component of MRR. Toast believes this approach provides an indication of its scale, while also controlling for short-term fluctuations in payments volume. ARR may decline or fluctuate as a result of a number of factors, including customers’ satisfaction with the Toast platform, pricing, competitive offerings, economic conditions, or overall changes in Toast’s customers’ and their guests’ spending levels. ARR is an operational measure, does not reflect Toast’s revenue or gross profit determined in accordance with GAAP, and should be viewed independently of, and not combined with or substituted for, Toast’s revenue, gross profit, and other financial information determined in accordance with GAAP. Further, ARR is not a forecast of future revenue and investors should not place undue reliance on ARR as an indicator of Toast’s future or expected results.
Locations
We define a live location, or Location, as a unique location that has used Toast Point of Sale to record transaction volumes above a minimum threshold, and has not been marked as a churned location as of the date of determination. A Location can use Toast payment services, which we refer to as a Toast Processing Location, or for select enterprise customers, not use Toast’s payment services, which we refer to as a Non-Toast Processing Location. Customers of legacy solutions provided by companies that we have acquired, that do not use Toast Point of Sale, are not included in our Location count.
|
Summary of Key Business Metrics and Non-GAAP Results (unaudited) |
||||||||||||||||||
|
Three Months Ended December 31, |
Year Ended December 31, |
|||||||||||||||||
|
(dollars in billions) |
2024 |
2023 |
% Growth |
2024 |
2023 |
% Growth |
||||||||||||
|
Gross Payment Volume (GPV) |
$ |
42.2 |
$ |
33.7 |
25 |
% |
$ |
159.1 |
$ |
126.1 |
26 |
% |
||||||
|
As of December 31, |
|||||||||
|
(dollars in millions) |
2024 |
2023 |
% Growth |
||||||
|
Payments Annualized Recurring Run-Rate |
$ |
794 |
$ |
589 |
35 |
% |
|||
|
Subscription Annualized Recurring Run-Rate |
$ |
832 |
$ |
629 |
32 |
% |
|||
|
Total Annualized Recurring Run-Rate (ARR) |
$ |
1,626 |
$ |
1,218 |
34 |
% |
|||
|
Adjusted EBITDA |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Net Income (Loss) |
$ |
33 |
$ |
(36 |
) |
$ |
19 |
$ |
(246 |
) |
||||||
|
Stock-based compensation expense and related payroll tax |
64 |
72 |
256 |
288 |
||||||||||||
|
Depreciation and amortization |
13 |
10 |
46 |
32 |
||||||||||||
|
Interest income, net |
(13 |
) |
(10 |
) |
(42 |
) |
(37 |
) |
||||||||
|
Gain on warrant extinguishment |
— |
— |
(14 |
) |
— |
|||||||||||
|
Change in fair value of warrant liability |
11 |
(8 |
) |
49 |
(3 |
) |
||||||||||
|
Termination of leases |
3 |
— |
5 |
14 |
||||||||||||
|
Stock-based charitable contribution expense |
— |
— |
5 |
10 |
||||||||||||
|
Restructuring and restructuring-related expenses (1) |
— |
— |
46 |
— |
||||||||||||
|
Acquisition expenses |
— |
— |
— |
1 |
||||||||||||
|
Income tax expense |
— |
1 |
3 |
2 |
||||||||||||
|
Adjusted EBITDA |
$ |
111 |
$ |
29 |
$ |
373 |
$ |
61 |
||||||||
(1) Restructuring and restructuring-related expenses for the fiscal year ended December 31, 2024 include $32 million of severance benefits, $12 million of stock-based compensation expense, and $2 million of accelerated amortization related to facilities.
|
Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit (Non-GAAP) |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Gross profit (GAAP): |
||||||||||||||||
|
Subscription services |
$ |
140 |
$ |
94 |
$ |
487 |
$ |
334 |
||||||||
|
Financial technology solutions |
238 |
176 |
878 |
686 |
||||||||||||
|
Adjustments: |
||||||||||||||||
|
Stock-based compensation expense and related payroll tax |
5 |
5 |
20 |
20 |
||||||||||||
|
Depreciation and amortization |
9 |
6 |
32 |
17 |
||||||||||||
|
Non-GAAP subscription services and financial technology solutions gross profit (Non-GAAP) |
$ |
392 |
$ |
281 |
$ |
1,417 |
$ |
1,057 |
||||||||
|
Non-GAAP Costs of Revenue |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Costs of revenue |
$ |
1,005 |
$ |
810 |
$ |
3,770 |
$ |
3,031 |
||||||||
|
Stock-based compensation expense and related payroll tax |
(11 |
) |
(12 |
) |
(44 |
) |
(46 |
) |
||||||||
|
Depreciation and amortization |
(10 |
) |
(7 |
) |
(37 |
) |
(23 |
) |
||||||||
|
Non-GAAP costs of revenue |
$ |
984 |
$ |
791 |
$ |
3,689 |
$ |
2,962 |
||||||||
|
Non-GAAP Gross Profit |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Gross profit |
$ |
333 |
$ |
226 |
$ |
1,190 |
$ |
834 |
||||||||
|
Stock-based compensation expense and related payroll tax |
11 |
12 |
44 |
46 |
||||||||||||
|
Depreciation and amortization |
10 |
7 |
37 |
23 |
||||||||||||
|
Non-GAAP gross profit |
$ |
354 |
$ |
245 |
$ |
1,271 |
$ |
903 |
||||||||
|
Non-GAAP Subscription Services Gross Profit |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Subscription services gross profit |
$ |
140 |
$ |
94 |
$ |
487 |
$ |
334 |
||||||||
|
Stock-based compensation expense and related payroll tax |
5 |
5 |
20 |
20 |
||||||||||||
|
Depreciation and amortization |
9 |
6 |
32 |
17 |
||||||||||||
|
Non-GAAP subscription services gross profit |
$ |
154 |
$ |
105 |
$ |
539 |
$ |
371 |
||||||||
|
Non-GAAP Financial Technology Solutions Gross Profit |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Financial technology solutions gross profit |
$ |
238 |
$ |
176 |
$ |
878 |
$ |
686 |
||||||||
|
Stock-based compensation expense and related payroll tax |
— |
— |
— |
— |
||||||||||||
|
Depreciation and amortization |
— |
— |
— |
— |
||||||||||||
|
Non-GAAP financial technology solutions gross profit |
$ |
238 |
$ |
176 |
$ |
878 |
$ |
686 |
||||||||
|
Non-GAAP Hardware and Professional Services Gross Profit |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Hardware and professional services gross profit |
$ |
(44 |
) |
$ |
(43 |
) |
$ |
(170 |
) |
$ |
(181 |
) |
||||
|
Stock-based compensation expense and related payroll tax |
6 |
7 |
23 |
26 |
||||||||||||
|
Depreciation and amortization |
— |
— |
2 |
1 |
||||||||||||
|
Non-GAAP hardware and professional services gross profit |
$ |
(38 |
) |
$ |
(36 |
) |
$ |
(145 |
) |
$ |
(154 |
) |
||||
|
Non-GAAP Non-Payments Financial Technology Solutions Gross Profit |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Financial technology solutions gross profit |
$ |
238 |
$ |
176 |
$ |
878 |
$ |
686 |
||||||||
|
Payments financial technology solutions gross profit |
(195 |
) |
(142 |
) |
(726 |
) |
(561 |
) |
||||||||
|
Non-GAAP non-payments financial technology solutions gross profit |
$ |
43 |
$ |
34 |
$ |
152 |
$ |
125 |
||||||||
|
Non-GAAP Sales and Marketing Expenses |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Sales and marketing expenses |
$ |
130 |
$ |
102 |
$ |
470 |
$ |
401 |
||||||||
|
Stock-based compensation expense and related payroll tax |
(15 |
) |
(15 |
) |
(58 |
) |
(61 |
) |
||||||||
|
Depreciation and amortization |
(1 |
) |
(1 |
) |
(3 |
) |
(3 |
) |
||||||||
|
Non-GAAP sales and marketing expenses |
$ |
114 |
$ |
86 |
$ |
409 |
$ |
337 |
||||||||
|
Non-GAAP Research and Development Expenses |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Research and development expenses |
$ |
93 |
$ |
94 |
$ |
351 |
$ |
358 |
||||||||
|
Stock-based compensation expense and related payroll tax |
(23 |
) |
(25 |
) |
(88 |
) |
(97 |
) |
||||||||
|
Depreciation and amortization |
(1 |
) |
(1 |
) |
(4 |
) |
(4 |
) |
||||||||
|
Non-GAAP research and development expenses |
$ |
69 |
$ |
68 |
$ |
259 |
$ |
257 |
||||||||
|
Non-GAAP General and Administrative Expenses |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
General and administrative expenses |
$ |
78 |
$ |
86 |
$ |
307 |
$ |
362 |
||||||||
|
Stock-based compensation expense and related payroll tax |
(15 |
) |
(20 |
) |
(66 |
) |
(84 |
) |
||||||||
|
Depreciation and amortization |
(1 |
) |
(1 |
) |
(2 |
) |
(2 |
) |
||||||||
|
Acquisition expenses |
— |
— |
— |
(1 |
) |
|||||||||||
|
Termination of leases |
(3 |
) |
— |
(5 |
) |
(14 |
) |
|||||||||
|
Stock-based charitable contribution expense |
— |
— |
(5 |
) |
(10 |
) |
||||||||||
|
Non-GAAP general and administrative expenses |
$ |
59 |
$ |
65 |
$ |
229 |
$ |
251 |
||||||||
|
Free Cash Flow |
Three Months Ended December 31, |
Year Ended December 31, |
||||||||||||||
|
(dollars in millions) |
2024 |
2023 |
2024 |
2023 |
||||||||||||
|
Net cash provided by operating activities |
$ |
147 |
$ |
92 |
$ |
360 |
$ |
135 |
||||||||
|
Capital expenditures |
(13 |
) |
(11 |
) |
(54 |
) |
(42 |
) |
||||||||
|
Free cash flow |
$ |
134 |
$ |
81 |
$ |
306 |
$ |
93 |
||||||||
Sums may not equal totals due to rounding.
TOST-FIN
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